HVAC Troubleshooting System

What type of problem are you having?
What type of Air Conditioner Problem are you having?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

Your Air Filter May be Dirty.

Check yours and change if visibly dirty

Did that solve your problem?
Is your outdoor unit running?

Your AC’s circuit breaker may have been tripped:

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “air conditioner”
  • Try flipping that circuit to “off” and then “on”
  • Give your air conditioner a couple minutes and see if it comes on now
Did that solve your problem?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?
Is there air coming out of your vents?
Is there Ice on your Outdoor Unit?

Awesome!!

Glad we were able to help you solve your problem. We’ll be here if you need us again.

Sounds like you need expert care.

Please turn off your system and get professional help.

Schedule your repair appointment
What type of heating problem are you having?
What type of heater do you have?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?

This can be Caused by your Thermostat:

Solution:

  • Make sure your thermostat is turned On
  • Set 3 degrees below room temperature
  • Turn Cool, not fan or heat

If the thermostat screen is blank, then the battery is dead. Replace the battery.

Did that solve your problem?
What best describes your heating problem?

Make sure power is getting to the furnace

Try this:

  • Check your home’s electrical panel. Flip the furnace’s circuit to “off” and then “on” again.
  • Look for a switch (like a light switch) near your furnace and make sure it is set to "on".
Did that solve your problem?
Is your outdoor unit running?
Is there ice on your outdoor unit?

Your heat pump’s circuit breaker may have been tripped.

Here’s what to do:

  • Find your breaker box and look for the circuit labeled “heat pump” or “air conditioner”.
  • Try flipping that circuit to “off” and then “on”.
  • Give your heat pump a couple minutes and see if it comes on now.

Note: If your heat pump is regularly tripping your circuit breaker, contact us immediately as there is a larger problem.

Did that solve your problem?
Is there ice on your outdoor unit?
Is the noise coming from the outside or inside unit?
What type of heater do you have?

Is there steam coming from the unit, as well?

Here’s what to do:

This is your heat pump's normal defrost mode.

What type of smell?
Did you just turn your heater on for the first time this winter?

This is likely normal.

The smell should go away in a few minutes.

Contact us if the smell persists.

Turn off your furnace now!

There could be a dangerous gas leak in your home. Turn off your furnace immediately and contact a heating repair person.

You need your regular maintenance

This is usually caused by a dirty coil and/or lack of regular maintenance on your heater.

See How Much You Can Save

Our Services

Maintenance Plan Benefits

Yearly Maintenance Agreement Includes Two Visits

Certifications and Associations

Georgia state
Lic# CR007867

What our clients are saying

Rob

We have been working with AC Solutions for over 10 years when they replaced an outdated and under effective unit with one that takes care of the whole house with heating and AC. Their regular servicing has kept the unit working very well. They are willing to work with me in their scheduling their servicing. I am very grateful A/C Solutions came to help our home become and remain a comfortable and affordable place to live.
2016-03-22T13:25:31+00:00
We have been working with AC Solutions for over 10 years when they replaced an outdated and under effective unit with one that takes care of View Full →

Charles

Great guys! Arrived between the times given, diagnosed the problem and made the repairs in a timely manner. Thanks for your professionalism! Highly Recommended.
2016-03-31T07:03:39+00:00
Great guys! Arrived between the times given, diagnosed the problem and made the repairs in a timely manner. Thanks for your professionalism! Highly Recommended.

Pat

We have been with AC solutions for years since they rescued us from the heat in 2008! Always fair not trying to up sell us. They come in and fix the problem rather than try to sell us stuff we don't need. Very honest! If they say you need something replaced then it is something they just can't fix! Always on schedule for service. The service agreement saves you a lot of grief in the long run!
2016-03-31T07:17:55+00:00
We have been with AC solutions for years since they rescued us from the heat in 2008! Always fair not trying to up sell us. They View Full →

Lisa

Always on time and always professional!
2016-03-31T07:18:47+00:00
Always on time and always professional!

Mary

Always reliable,dependable and friendly.
2016-03-31T07:19:53+00:00
Always reliable,dependable and friendly.

Jennifer

Chris and Chad fixed my problem quickly and efficiently and provided me with several options to consider. I appreciate the excellent service provided by both of these young men, as well as the help I received from Melissa when I called to schedule the appointment. She even called me back when there was an earlier appoint available. Awesome!!
2016-03-31T07:23:37+00:00
Chris and Chad fixed my problem quickly and efficiently and provided me with several options to consider. I appreciate the excellent service provided by both of View Full →

Thaddeus

From the first call thought the service. Everyone was friendly and fast to get things done. I'm very satisfied with my experience.
2016-03-31T07:28:47+00:00
From the first call thought the service. Everyone was friendly and fast to get things done. I’m very satisfied with my experience.

Joseph

Honest & reliable
2016-03-31T07:29:50+00:00
Honest & reliable

Mark

Quality techs who gave me several options. I'm not looking for the cheapest price in town. I would rather have an honest diagnosis. I believe that is what I got. Thanks.
2016-03-31T07:30:49+00:00
Quality techs who gave me several options. I’m not looking for the cheapest price in town. I would rather have an honest diagnosis. I believe that View Full →

Charlotte

I have been with them for 10 years. They put in a new unit in then
2016-03-31T07:34:56+00:00
I have been with them for 10 years. They put in a new unit in then

Linda

Had both of our HVAC systems replaced with Amana units. Chris and Chad did a great job on the installations and cleaning up. We could not be happier.
2016-03-31T07:35:43+00:00
Had both of our HVAC systems replaced with Amana units. Chris and Chad did a great job on the installations and cleaning up. We could not View Full →

Larry

I've been using A/C Solutions for several years now and could not be more pleased with the service I have received.
2016-03-31T07:36:15+00:00
I’ve been using A/C Solutions for several years now and could not be more pleased with the service I have received.

Sandra

Very friendly and straight forward in tell us what was wrong. then in telling us what he was going to do to fix it.
2016-03-31T07:36:50+00:00
Very friendly and straight forward in tell us what was wrong. then in telling us what he was going to do to fix it.

Regina

We have been using AC Solutions for a number of years and they are friendly and knowledgeable and call when en route. They explain their diagnosis and recommendations well.
2016-03-31T07:37:14+00:00
We have been using AC Solutions for a number of years and they are friendly and knowledgeable and call when en route. They explain their diagnosis View Full →

Wesley

Leonard and his team did a great job on my existing system, improving the performance at a good price. Thanks again for all your help guys.....
2016-03-31T07:37:48+00:00
Leonard and his team did a great job on my existing system, improving the performance at a good price. Thanks again for all your help guys…..

Penny

Very professional
2016-03-31T07:38:32+00:00
Very professional

Robin

Okay. I rarely give reviews on anything, but I couldn't pass up this opportunity to rave about AC Solutions. We have been looking for a dependable company to service our AC and Furnace units for quite sometime, but have been disappointed time and time again, either due to service, knowledge or price. AC Solutions came out to investigate and possibly replace a part, which I was told by another company that we needed and it would cost me close to $550 to repair. AC Solutions looked over the unit thoroughly, and found that it was just a $25 vacuum hose. They also waived the service call fee and did a $99 Cleaning instead. Chris and Chad were very professional and explained everything in great detail. They were very knowledgeable. I can't say enough positive things about this company. Thank you AC Solutions for saving me and family a lot of heartache and a great deal of money.
2016-03-31T07:39:12+00:00
Okay. I rarely give reviews on anything, but I couldn’t pass up this opportunity to rave about AC Solutions. We have been looking for a dependable View Full →

Kurt

I had all my questions/concerns answered. They were quick to diagnose and were able to implement the changes on the spot.
2016-03-31T07:39:54+00:00
I had all my questions/concerns answered. They were quick to diagnose and were able to implement the changes on the spot.

Renee

I have used them for many years and they are wonderful to work with and do an excellent job. They are great in an emergeny too!
2016-03-31T07:40:51+00:00
I have used them for many years and they are wonderful to work with and do an excellent job. They are great in an emergeny too!

Julio

Fantastic service. Great price.
2016-03-31T07:41:18+00:00
Fantastic service. Great price.

Barbara

I have used A/C Solutions for many years. They are very trustworthy. They are very good at explaining the problem and repairing the problems. They are very efficient.
2016-03-31T07:41:44+00:00
I have used A/C Solutions for many years. They are very trustworthy. They are very good at explaining the problem and repairing the problems. They are View Full →

Brenda

I am very please with service and price
2016-03-31T07:42:16+00:00
I am very please with service and price

Brian

Prompt, courteous, fair price!
2016-03-31T07:42:46+00:00
Prompt, courteous, fair price!

Dave

Like always the service was GREAT and the knowledge on their part saves me lots of money every time I need to call for service. I will not switch to any other service company for my needs be it repairs or replace.
2016-03-31T07:43:38+00:00
Like always the service was GREAT and the knowledge on their part saves me lots of money every time I need to call for service. I View Full →

Craig

Arrived before scheduled time and completed the repair quickly.
2016-03-31T07:44:02+00:00
Arrived before scheduled time and completed the repair quickly.

Jerry

Chris did an excellent job and explained every step. Very happy!
2016-03-31T07:44:44+00:00
Chris did an excellent job and explained every step. Very happy!

Ben

Very prompt, knowledgeable and courteous.
2016-03-31T07:45:24+00:00
Very prompt, knowledgeable and courteous.

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